SHIPPING IS BASED ON WEIGHT AND DESTINATION. WE CHECK ALL CARRIERS FOR THE BEST RATES.
Customers using PayPal to pay for their order that cancel their order or return items for a refund will be charged the fee's that PayPal charges us. When you use your credit card safely through Authorize.net we do not incur those fee's.
Saddles that are not clearance items and marked final sale get a week trial (from date of receipt). Used saddles may be ridden in with fittings. New saddles may not as we do not take back "used tack". If you are trying a new adjustable gullet saddle and choose to return the saddle there must be no marks on the flaps of the saddle caused by the use of stirrup leathers/irons. We expect you to girth the saddle on the horse to make sure it fits. Girth marks on the billets are acceptable. Used saddles belong to someone. Please treat them with respect and make sure the condition of the saddle is the same as you received it. Clean and conditioned. If you have questions about fit please either email us pictures (nice side shots) or text them to 269 330 0153.