Information

Shipping Information
To ship to us UPS, FedEx, USPS
492 N. 33rd St., Galesburg, MI  49053

SHIPPING IS BASED ON WEIGHT AND DESTINATION.  WE CHECK ALL CARRIERS FOR THE BEST RATES. 
PLEASE FEEL FREE TO CHECK WITH US BEFORE ORDERING AN ITEM.  SHIPPING AND SUPPLY ARE (AT BEST) SPOTTY AND SOME PRODUCT SIMPLY EITHER MAY NOT BE AVAILABLE OR ON BACK ORDER.  WE WILL DO OUR BEST TO LET YOU KNOW IF THE ITEM(S) YOU WANT ARE AVAILABLE AND IF NOT WHEN THEY'RE DUE BACK IN STOCK.
 
RETURN POLICY
All returns must be made within 10 days of receipt of unused merchandise.  Defective, warranted product must be returned in clean condition together with a sales receipt.  Clearance items returned will only receive an in store credit.  Classic Saddlery reserves the right to issue a store credit for all returns after 10 days.  Special order items are just that.  These are products we are happy to order for you.  Any special order items will receive an in store credit only.

PAYPAL REFUNDS

Customers using PayPal to pay for their order that cancel their order or return items for a refund will be charged the fee's that PayPal charges us. When you use your credit card safely through Authorize.net we do not incur those fee's.

SADDLE TRIALS

Saddles that are not clearance items and marked final sale get a week trial (from date of receipt).  Used saddles may be ridden in with fittings.  New saddles may not as we do not take back "used tack".  If you are trying a new adjustable gullet saddle and choose to return the saddle there must be no marks on the flaps of the saddle caused by the use of stirrup leathers/irons.  We expect you to girth the saddle on the horse to make sure it fits.  Girth marks on the billets are acceptable.  Used saddles belong to someone.  Please treat them with respect and make sure the condition of the saddle is the same as you received it.  Clean and conditioned.  If you have questions about fit please either email us pictures (nice side shots) or text them to 269 330 0153.